COVID-19

Most frequent questions and answers

We are operating reduced hours at the delicatessen, opening from 9.30am – 11.30am Monday, Wednesday and Friday and from 9.30am – 12.30pm on Saturday.

Additionally we are offering a delivery service for customers who place a regular weekly order. Simply place your order on our online bakery shop, email us or call me on 07448 109774.

We are following government guidelines of no more than two customers in the shop at any one time, and requesting that people retain a distance of 2m apart. 

We are regularly disinfecting the door handles, card machine, and surfaces. We have also removed the scoops and tongs from the bulk buy / plastic-free section. These are being kept behind the counter and disinfected after each use. If you need to use one please ask, I will hand it to you, then you can hand it back once you’re finished where I will run it through the dishwasher. 

We hold a five-star hygiene rating so as always we are washing our hands between each customer and disinfecting surfaces at regular intervals. 

Yes, we do accept contactless payments, We are disinfecting the card reader between uses and can also break each order down into sub-£30 payments if necessary.

We are happy to deliver a weekly bread box within a five-mile radius of the deli. We are also happy to deliver to drop-off points and to work with other retailers to ensure that you get the goods that you are after. 

Yes, if you are having bread delivered weekly, say on a Monday and a Friday, you can add any of the items we have on the website such as cheese, wine or cider, simply by putting them through as a normal website order.

You can buy a gift card on this website which will arrive in their inbox either instantly or at a date of your choosing. They will then be able to come in and use it in the shop or use it in our online delicatessen to order some food for delivery, even a regular weekly bread box!  

×